If a coin is under maintenance, this means that you are temporarily unable to buy, sell or trade that specific coin. This maintenance is necessary to perform updates or resolve issues with, for example, the coin node or our exchange engine, and is essential to ensure the security and stability of the trading platform. During this period, your coins will remain securely stored in your account.
The exact duration of the maintenance depends on the nature and extent of the updates or issues being addressed. Our team works hard to complete maintenance as quickly and smoothly as possible. Once the maintenance has been completed and the coin is available for trading, withdrawal or deposit again, you will be able to see this in your BCM account.
If you have any questions during or after maintenance, our customer service team is ready to support you with more information or help.
