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Customer migration
Customer migration
How will this acquisition benefit me as a BCM customer?
I'm not interested in being part of Kraken. Can I close my account and withdraw my money?
How do I transfer my BCM account to Kraken?
What if I encounter issues during the transfer?
What happens if I do not close my BCM account and do not set up a Kraken account?
What happens to my assets during the account transfer?
What should I do if I have non-supported assets on BCM?
How do I complete my account verification?
What happens to my staked coins?
Why doesn't Kraken support all the assets that BCM offers?
What should I do if my assets are unsupported by Kraken?
Will the euros in my BCM account also be automatically transferred to my Kraken account?
How will I know when the account transfer is successfully completed?
What if I have both a BCM account and a Kraken account?
What if I don’t want to transfer my assets to Kraken?