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Operational changes
Operational changes
Will there be any interruptions in services during the transition?
What if I have a BCM account outside of the Netherlands or Belgium?
How can I stay updated on the migration process and important deadlines?
How will the user experience change after the acquisition? Will I still recognize the platform?
I had a pending issue/complaint with BCM. Will it still be addressed post-acquisition?
How will Kraken handle any existing BCM customer disputes or problems?
Will there be any changes in the support staff or account managers I interact with?
How will the transition affect the customer support experience?
