There are a number of reasons why you can't receive or send privacy coins, such as Monero and Zcash, on BCM. One of the main reasons is that these types of cryptocurrencies are often associated with illegal activities, such as money laundering and buying and selling illicit goods. As a result, many countries have laws and regulations that restrict the use of privacy coins or require additional documentation and measures when they are used.
In order to comply with these laws and regulations, BCM has restrictions on privacy coins. Receiving and sending is not possible. However, it is possible to trade in privacy coins.