We understand that you may want to take steps to avoid account closure. While we can't process the account migration in certain circumstances, you do have options to take control of your assets. You can manually transfer your fiat and crypto assets to a new account at Kraken, a hardware wallet or any other reputable exchange. This will allow you to continue trading and managing your assets with minimal disruption.

To make the process as smooth as possible, we recommend the following:

● Create a new account with Kraken or your preferred exchange

● Verify your BCM account and complete any required identity checks

● Manually transfer your fiat and crypto assets to your new account

● Review and adjust your portfolio as needed

Please note that we'll do our best to support you during this transition, but we encourage you to take proactive steps to ensure a seamless transfer of your assets.