How can we help you?

I'm not interested in being part of Kraken. Can I close my account and withdraw my money?

Of course, we're naturally saddened to hear that. Everyone is free in their choice, and you always have the right to close your BCM account and withdraw your funds or crypto. However, we’re excited about the future and believe the acquisition by Kraken will benefit our customers. We’re more than happy to answer any questions you may have so you can make a well informed decision.